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All Barbados orders qualify for free delivery with an estimated wait time of 2-4 days after the processing of orders. Expedited same day delivery is not available at this time.
For orders from CARICOM territories we use both FedEx International Economy and DHL Express World Wide. Final shipping costs are calculated by the chosen carrier and depend on the items in your cart at checkout.
A confirmation shipping cost will be available once orders are processed.
*Final order processing time: 2-5 days after the customer places order.
International shipping is available to the US and Canada but varies depending on the final selection of items in your cart at checkout. MDMW uses UPS but FedEx International Economy and DHL Express World Wide are available; final shipping cost are calculated by the chosen carrier.
A confirmation of shipping cost will be available once orders are processed.
*Final order processing time: 2-7 days after the customer places the order.
Please note that regional and international customers are responsible for the coverage of all associated duties and taxes in destination countries/territories. MDMW cannot estimate or cover such duties for our customers.
MDMW is not liable for packages once they have begun their journey from our shippers to the customer. From the time MDMW hands over your package to the chosen shipper to the final delivery, all shipping liability lies with the specific shipper. Missing or lost packages claims must be filed by the customer with the specific shipper.
File claim here (UPS), or here (FedEx), or here (DHL). After the package is entered into the system as delivered by FedEx or DHL, the full liability lies with the customer. MDMW is therefore unable to provide refunds for any lost or stolen package post-delivery.
If for any reason you are unsatisfied with your purchase, you may return your clean, unsoiled and unused product to us within 7 days of receipt for a full refund. A flat rate of $20 will be deducted from your refund to cover the cost of pick up. Please click the link below to complete the return process. We will contact you within three business days upon receipt of the completed form.
At this time we are unable to offer returns on regional and international orders; therefore ALL sales are final. If the item you received is incorrect or defective/damaged you are entitled to a new item, store credit or full refund; to initiate such a claim, click here.
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